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Genpact outlines a five-step roadmap for CPG companies facing constant shocks — from trade tariffs and conflicts to labour shortages. The playbook starts with modernising legacy applications and bridging data silos, then moves to prioritising AI use cases like demand forecasting and inventory optimisation. It emphasises empowering people with the right skills and starting small with pilots that show quick value. The goal: a supply chain that can adapt fast without sacrificing service levels or margins.
